Dec 26, 2006

Why can't online service be better?

I logged into HP Singapore website today, looking for some enterprise product. Here is what I get:



So, companies in Singapore are supposed to work on EST (Eastern Standard Time) for all their service complaints?

Dec 24, 2006

Eating while taking order from a customer

Yesterday, I found a waiter at a sandwich shop (in central business district) taking orders and serving with his mouth full! Not surprisingly, many guys in the queue left without ordering.

This was not one of the street vendor outlets on the road. It was a good restaurant where people pay >$10 for an average sandwich. So, no excuses for bad service.